Return Policy
You may request a return or exchange within 30 days of the original delivery date if the product meets the conditions outlined below.
Full Refunds
A full refund or exchange will be provided in the following cases:
- The product has defects or quality issues, while including all components and remaining in good condition
- Incorrect or missing items were received
- The product does not match the original order
- The return is initiated by the customer, provided the product is unused, unopened, includes all components, and is returned in its original packaging
US Transceivers reserves the right to determine whether a product meets acceptable condition standards.
Partial Refunds
A partial refund may apply in the following situations:
- The returned product remains in good physical condition and is returned in its original packaging
- The product shows significant damage due to misuse, affecting its resale value
US Transceivers reserves the right to determine whether a product meets acceptable condition standards.
Ready to start a return? Contact our support team with your order number and reason for return and we will take care of the rest.
